Refund Policy

We only offer one refund per product or service, if eligible.

The product or service in question must be cancelled before we can issue a refund.

No refund will be made if your products or service(s) are suspended or terminated for a valid cause.

All refunds are processed in Pound Sterling (£ GBP), US Dollar ($ USD), or Euro (€ EUR): WebsiteHosting.app will not hold any responsibility for any fluctuations in the exchange rate(s) between the time of payment and the time of refund.

Refunds will be credited to your WebsiteHosting.app account balance. Purchases made using WebsiteHosting.app account funds can only be refunded as an account credit. WebsiteHosting.app may refund payments made by credit card or PayPal to the source of payment, if applicable. WebsiteHosting.app is not responsible for any additional charges imposed by your credit card company or PayPal in the case of refund.

Any processing or transaction fee(s) will be deducted from a refund. Additional refund requirements may apply based on specific terms and conditions provided to you at the time of the transaction.

No refund is available for SSL Certificate & Domain Name Registration.

In the case of an unsuccessful attempt to transfer a domain name to WebsiteHosting.app, we will automatically refund any fees paid as an account credit.

No refund is available for packages with a Late Fee (which will be added for maintaining the data beyond the limits).

No refund is available for private email hosting services, even if they are suspended or terminated before the end of your contract term.

No refund is available for Managed Web Hosting, Managed Cloud Hosting, or Managed WordPress Hosting packages.